Before you fly
Civil Aviation Regulations requires people flying with NAC Helicopters to complete a ticket before their flight and to pay attention to the safety briefing given by NAC Helicopters staff before take-off.
NAC Helicopters does not carry any dangerous goods of any class on a flight. If you are unsure, please refer to your completed ticket or the chart located at the front desk for more information.
If possible, please inform NAC Helicopters Cape Town of your combined passenger weights beforehand. All passengers will be weighed (confidentially) prior to departure, but supplying us with your weight beforehand will enable us to advise you if we foresee a problem with the total weight of the aircraft you’ve booked.
Should the helicopter you’ve booked be over its weight limit, we reserve the right to change to a bigger helicopter at the passengers’ expense, or passengers can opt not to fly. We will however do our best to accommodate you.
All passengers are required, by law, to obey all lawful commands given by the pilot and designated ground crew. Any passenger who misbehaves, is disruptive, or threatens the safety of another passenger(s) or NAC employee(s) will be removed from the premises and/or have their booking cancelled.
Flights may be postponed or re-routed in the event of low clouds, heavy rains, strong winds, fog, or any other factor that decreases visibility or manoeuvrability to below legal flying parameters.
Postponements or route changes will be at the pilot’s discretion at the time of the flight.
If we cancel your flight due to bad weather, we will reschedule the flight for a time that is convenient to you. Alternatively, you will be refunded in full.